Item OMS
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UI Designer
Item
3 weeks
Overview
The order management system dashboard is designed to provide comprehensive insights into order processing, sales channels, and performance metrics, enhancing the overall efficiency of order management for businesses.
Challenges
Before implementing the dashboard, the business faced challenges such as inefficient order processing due to a lack of centralized tracking. This led to poor visibility into order sources and sales performance, complicating decision-making. Additionally, the business struggled with managing and optimizing order routing, affecting operational efficiency and order fulfillment.
THE GOAL + VISION
Create a digital platform that seamlessly integrates our brand identity, showcases our superior flooring solutions, and delivers an unparalleled user experience, fostering stronger connections with our audience and setting new standards for excellence in the online space.
Solution
To address the challenges faced, the solution overview includes several key components. The Home Dashboard will provide a centralized view with widgets and graphs to enhance order tracking and visibility. Detailed bar tables for Order by Channel and Sales by Channel will offer comprehensive insights into performance across various channels. An App Connector page will facilitate the integration of multiple applications, while the Channels page will allow for efficient management of different sales channels. Finally, the Sales Order Routing page will streamline order fulfillment by optimizing routing processes, thus improving overall operational efficiency.
1. Home dashboard with widgets and graphs
2. Detailed Order by Channel and Sales by Channel bar tables
3. App Connector page for integrative variouos applications
4. Channels page for managing different sales channels
5. Sales Order Routing page for optimizing order fullfillment
1. Dashboard
Visualizing performance and optimizing order fulfillment
The Order Management System (OMS) dashboard offers a comprehensive, real-time view of order processing and sales performance, featuring intuitive visualizations and detailed analytics to streamline operations and enhance decision-making.
Widgets
Total orders, pending orders, and quick stats for immediate insights
Order Volume
Displays order volume trends over time, helping track daily/weekly/monthly performance.
Order by Channel
Categorizes orders from different channels (e.g., online, in-store), providing insights into order sources.
Sales by Channel
Presents sales data from various channels, allowing for comparative analysis.
2. App Connector
Connecting your applications for seamless operations
The App Connector Page in the OMS system facilitates seamless integration and communication between various applications, enabling streamlined data exchange and efficient workflow management across different platforms.
Purpose
Allows integration of various applications (e.g., CRM, ERP) to the order management system.
Integration Benefits
Enables data syncing and automates workflows, improving efficiency.
3. Multi-Channels
Streamline and synchronize your sales operations across multiple platforms
The Channels Page in the OMS system offers a centralized interface for managing and monitoring various sales channels, ensuring consistent and efficient order processing across all platforms.
Multi-Channel Integration
Users can view and manage different sales channels, including performance metrics and channel-specific data.
Channel Insights
Provides metrics like order count, sales volume, and channel performance.
4. Sales Order Routing
Optimize your order fulfillment with intelligent routing solutions
The Sales Order Routing Page in the OMS system optimizes order distribution by automating the routing process. Users can set and manage rules based on location, inventory, and shipping preferences, ensuring orders are sent to the best fulfillment center. This reduces delivery times and costs while providing real-time visibility into order status and routing decisions.
Routing Logic
Optimizes order fulfillment by applying specific routing rules and conditions.
Routing Rules
Users can set rules based on criteria such as order type, destination, and priority.
Reflections and future directions
The OMS dashboard redesign project has been a transformative journey, delivering significant improvements and solidifying our position as an industry frontrunner. This initiative has not only enhanced user experience and operational efficiency but also set new standards in dashboard functionality.
Enhanced User Experience
The redesign has significantly improved the user interface, making it more intuitive and accessible. This focus on user experience ensures that navigating the dashboard is simpler, more efficient, and aligned with user needs and preferences.
Increased Functionality
The redesign has broadened the dashboard's capabilities, offering a more robust set of features and tools. This expansion supports a more detailed and nuanced understanding of the OMS system, enhancing users' ability to perform complex tasks and make informed decisions.
Streamlined Operations
The redesign has optimized workflows and streamlined operations, leading to increased productivity and efficiency. The updated interface facilitates quicker access to critical information and improves overall system performance.
